Pratham Hospital

How a Hospital in Andhra Pradesh Built a Foundation for Diagnostic Excellence

Growth Story

February 2026

Executive Summary

Pratham Hospital, a healthcare facility serving the Andhra Pradesh region, has established a strong partnership with 5C Network that supports both current operations and future growth ambitions. Through consistent service delivery and proactive relationship management, the hospital has positioned itself to expand its diagnostic capabilities while maintaining high standards of patient care.

Client Background

Client Name	Pratham Hospital
Status	Active Partner
Location	Pratham, Andhra Pradesh
Facility Type	Hospital
Key Contact	Mr. Pradeep Rathore

The Challenge

1Building Diagnostic Infrastructure

Hospital needed to strengthen its diagnostic reporting capabilities
Required reliable radiology reporting to support clinical decision-making
Sought a partner that could grow with their expanding patient base

2Managing Case Volume Variability

Experienced fluctuations in daily case volumes
Needed a solution for both low and high-volume days efficiently
Required consistent quality regardless of volume changes

3Establishing Reliable Partnerships

Finding a AI-native radiology partner committed to long-term success
Ensuring quality and timeliness in report delivery
Building trust through consistent performance

⚠️ Key Concerns

Service reliability concerns — reports needed on time, every time
Quality consistency across all case types was uncertain
Partnership sustainability for the long haul was crucial

The Solution

1Reliable Reporting Services

Consistent, high-quality radiology reporting across all modalities
Access to specialized radiologists for complex cases
Standardized reporting formats ensuring clarity and completeness

2Dedicated Account Management

Mr. Pradeep Rathore has a dedicated point of contact
Regular feedback collection to address any concerns proactively
Proactive communication about service enhancements

3Scalable Support

Flexible capacity to handle volume fluctuations
No minimum volume requirements, allowing organic growth
Support for expanding service offerings as needed

4Quality Assurance

Multi-tier quality control for all reports
Consistent standards regardless of case volume
Continuous improvement based on feedback

Comprehensive Reporting

CT, MRI, X-ray, and ultrasound reporting

Quality Control System

Ensuring accuracy and completeness

Dedicated Support

Personalized account management

Flexible Engagement

Adapting to the hospital’s growth trajectory

Results & Impact

Metric	Before 5C	After Implementation	Improvement
Service Satisfaction	N/A	High satisfaction confirmed	Positive baseline
Reporting Reliability	Variable	Consistent & dependable	Established trust
Partnership Engagement	New relationship	Active & engaged	Score: 6/7
Growth Readiness	Limited	Positioned for expansion	Future-ready

Key Outcomes

Hospital can rely on 5C for consistent reporting quality
No operational concerns allow focus on patient care
Partnership stability enables long-term planning

“ ”

We are happy with the service from 5C Network. The reporting has been consistent and reliable, which is exactly what we need to support our patients and referring physicians. We don’t have any concerns at this time and look forward to continuing this partnership as our hospital grows.

Mr. Pradeep Rathore

Key Contact

Pratham Hospital

Key Takeaways

Success Factors

✓Consistent Delivery: Reliable service builds trust and confidence
✓Proactive Communication: Regular engagement prevents issues and strengthens relationships
✓Flexible Partnership: Adaptable model supports growth at the hospital’s pace
✓Quality Focus: High standards maintained regardless of volume
✓Dedicated Support: Personalized account management ensures needs are met

Insights

1Trust is Built Over Time: Consistent performance creates the foundation for growth
2No Concerns is Good News: When clients confirm satisfaction, the partnership is healthy
3Flexibility Enables Expansion: Adaptable solutions allow facilities to grow organically
4Communication Prevents Problems: Regular check-ins ensure alignment and address issues early

5C Network

India’s leading AI-native radiology platform, connecting diagnostic centers and hospitals with a network of highly qualified radiologists.

www.5cnetwork.com

Case Study · February 2026