How a Chhattisgarh Hospital Scaled Radiology Operations Without Adding In-House Staff How a Chhattisgarh Hospital Scaled Radiology Operations Without Adding In-House Staff
Rajnandgaon Diagnostic Centre And Hospital leveraged 5C Network's scalable infrastructure to handle growing patient volumes while maintaining consistent report quality — without hiring additional radiologists. Rajnandgaon Diagnostic Centre And Hospital leveraged 5C Network's scalable infrastructure to handle growing patient volumes while maintaining consistent report quality — without hiring additional radiologists.
By 5C Network · Published February 2026 · Last updated February 2026 By 5C Network · Published February 2026 · Last updated February 2026
TL;DR
Rajnandgaon Diagnostic Centre And Hospital in Chhattisgarh faced increasing patient volumes that exceeded their in-house radiology capacity. By partnering with 5C Network, the hospital gained access to a scalable radiologist network, flexible case allocation, and multi-tier QC — enabling them to expand diagnostic services across X-ray and CT without adding full-time radiology staff. The partnership maintains high satisfaction with a 6/7 engagement score. Rajnandgaon Diagnostic Centre And Hospital in Chhattisgarh faced increasing patient volumes that exceeded their in-house radiology capacity. By partnering with 5C Network, the hospital gained access to a scalable radiologist network, flexible case allocation, and multi-tier QC — enabling them to expand diagnostic services across X-ray and CT without adding full-time radiology staff. The partnership maintains high satisfaction with a 6/7 engagement score.
What scaling challenges did Rajnandgaon Hospital face? What scaling challenges did Rajnandgaon Hospital face?
As a multi-service healthcare facility in a growing Chhattisgarh city, Rajnandgaon Diagnostic Centre experienced rising patient volumes that strained their existing diagnostic reporting capabilities. The hospital needed to scale without the cost and recruitment difficulty of hiring additional in-house radiologists. As a multi-service healthcare facility in a growing Chhattisgarh city, Rajnandgaon Diagnostic Centre experienced rising patient volumes that strained their existing diagnostic reporting capabilities. The hospital needed to scale without the cost and recruitment difficulty of hiring additional in-house radiologists.
- Patient footfall increased, requiring scaled diagnostic reporting capacity that exceeded in-house resources Patient footfall increased, requiring scaled diagnostic reporting capacity that exceeded in-house resources
- Maintaining report quality while handling higher case volumes became a risk during growth periods Maintaining report quality while handling higher case volumes became a risk during growth periods
- Limited in-house radiology resources needed supplementation that could flex with demand Limited in-house radiology resources needed supplementation that could flex with demand
- The hospital required a partner that could scale with them without introducing quality variability The hospital required a partner that could scale with them without introducing quality variability
How did 5C Network support Rajnandgaon's growth? How did 5C Network support Rajnandgaon's growth?
5C Network provided a scalable radiology infrastructure that adapts to the hospital's patient volume patterns. The solution was designed for facilities in tier-2 cities where recruiting full-time radiologists is both expensive and difficult. 5C Network provided a scalable radiology infrastructure that adapts to the hospital's patient volume patterns. The solution was designed for facilities in tier-2 cities where recruiting full-time radiologists is both expensive and difficult.
- Implemented a flexible case allocation system connected to a large network of qualified radiologists Implemented a flexible case allocation system connected to a large network of qualified radiologists
- Assigned a dedicated point of contact for the hospital administrator, Mr. Ram Gopal, with regular feedback sessions Assigned a dedicated point of contact for the hospital administrator, Mr. Ram Gopal, with regular feedback sessions
- Deployed a multi-tier QC process that maintains consistent quality regardless of case volume fluctuations Deployed a multi-tier QC process that maintains consistent quality regardless of case volume fluctuations
- Provided operational flexibility with no minimum volume requirements, accommodating the hospital's natural patient flow Provided operational flexibility with no minimum volume requirements, accommodating the hospital's natural patient flow
What results did Rajnandgaon Hospital achieve? What results did Rajnandgaon Hospital achieve?
| Dimension Dimension | Before 5C Before 5C | After 5C After 5C |
|---|---|---|
| Case Handling Capacity Case Handling Capacity | Limited by in-house resources Limited by in-house resources | Expanded significantly via scalable network Expanded significantly via scalable network |
| Reporting Consistency Reporting Consistency | Variable during volume spikes Variable during volume spikes | Standardized and consistent Standardized and consistent |
| Staffing Requirement Staffing Requirement | Needed additional hires Needed additional hires | No new hires required No new hires required |
| Service Offerings Service Offerings | Limited diagnostic services Limited diagnostic services | Expanded to the community Expanded to the community |
Scalable
Growth Capacity Growth Capacity
Hospital handles higher patient volumes without adding in-house radiologists Hospital handles higher patient volumes without adding in-house radiologists
6/7
Partnership Engagement Partnership Engagement
Strong, active partnership with high satisfaction reported by Mr. Ram Gopal Strong, active partnership with high satisfaction reported by Mr. Ram Gopal
Consistent
Report Quality Report Quality
Standardized, consistent reporting maintained through volume fluctuations Standardized, consistent reporting maintained through volume fluctuations
"We are happy with the service provided by 5C Network. As our patient volume has grown, having a reliable AI-native radiology partner has been crucial. The quality of reports has remained consistent, and we haven't faced any concerns. We look forward to continuing this partnership as we expand our diagnostic services." "We are happy with the service provided by 5C Network. As our patient volume has grown, having a reliable AI-native radiology partner has been crucial. The quality of reports has remained consistent, and we haven't faced any concerns. We look forward to continuing this partnership as we expand our diagnostic services."
Frequently Asked Questions Frequently Asked Questions
Rajnandgaon Diagnostic Centre And Hospital is located in Rajnandgaon, Chhattisgarh — a growing city in central India. The facility serves as a multi-service healthcare provider for the region. Rajnandgaon Diagnostic Centre And Hospital is located in Rajnandgaon, Chhattisgarh — a growing city in central India. The facility serves as a multi-service healthcare provider for the region.
5C Network provides access to a large network of qualified radiologists through a cloud-based platform, eliminating the need for hospitals in smaller cities to recruit and retain expensive full-time radiology staff. The flexible model has no minimum volume requirements, making it suitable for facilities with variable patient flow. 5C Network provides access to a large network of qualified radiologists through a cloud-based platform, eliminating the need for hospitals in smaller cities to recruit and retain expensive full-time radiology staff. The flexible model has no minimum volume requirements, making it suitable for facilities with variable patient flow.
The hospital can operate with reduced in-house radiology staffing. 5C Network handles the reporting workload across X-ray and CT, allowing the hospital's resources to focus on patient care and other clinical priorities. The hospital can operate with reduced in-house radiology staffing. 5C Network handles the reporting workload across X-ray and CT, allowing the hospital's resources to focus on patient care and other clinical priorities.
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