How Pratham Hospital in Chhattisgarh Built a Foundation for Diagnostic Excellence How Pratham Hospital in Chhattisgarh Built a Foundation for Diagnostic Excellence
A hospital in Bilaspur, Chhattisgarh established reliable, scalable diagnostic infrastructure by partnering with 5C Network — creating a foundation for long-term growth without the overhead of building an in-house radiology department from scratch. A hospital in Bilaspur, Chhattisgarh established reliable, scalable diagnostic infrastructure by partnering with 5C Network — creating a foundation for long-term growth without the overhead of building an in-house radiology department from scratch.
By 5C Network · Published February 2026 · Last updated February 2026 By 5C Network · Published February 2026 · Last updated February 2026
TL;DR
Pratham Hospital in Bilaspur, Chhattisgarh needed to build diagnostic reporting capabilities from the ground up. Rather than investing in a full in-house radiology department, the hospital partnered with 5C Network for consistent reporting across X-ray, CT, and MRI. The partnership provides reliable turnaround, access to specialized radiologists for complex cases, and the flexibility to scale as the patient base grows. Satisfaction remains high with a 6/7 engagement score. Pratham Hospital in Bilaspur, Chhattisgarh needed to build diagnostic reporting capabilities from the ground up. Rather than investing in a full in-house radiology department, the hospital partnered with 5C Network for consistent reporting across X-ray, CT, and MRI. The partnership provides reliable turnaround, access to specialized radiologists for complex cases, and the flexibility to scale as the patient base grows. Satisfaction remains high with a 6/7 engagement score.
What infrastructure challenges did Pratham Hospital face? What infrastructure challenges did Pratham Hospital face?
Pratham Hospital needed to strengthen its diagnostic reporting capabilities to support clinical decision-making and attract referring physicians. Building an in-house radiology department from scratch would require significant capital investment, recruitment effort, and time — resources better allocated to patient care. Pratham Hospital needed to strengthen its diagnostic reporting capabilities to support clinical decision-making and attract referring physicians. Building an in-house radiology department from scratch would require significant capital investment, recruitment effort, and time — resources better allocated to patient care.
- The hospital needed reliable radiology reporting to support clinical decisions but lacked established in-house infrastructure The hospital needed reliable radiology reporting to support clinical decisions but lacked established in-house infrastructure
- Daily case volumes fluctuated, making it difficult to justify full-time radiology hires Daily case volumes fluctuated, making it difficult to justify full-time radiology hires
- Finding a partner committed to long-term success — not just transactional reporting — was essential Finding a partner committed to long-term success — not just transactional reporting — was essential
- Reports needed to be consistently on-time and high-quality to build trust with referring physicians Reports needed to be consistently on-time and high-quality to build trust with referring physicians
How did 5C Network help Pratham Hospital build diagnostic infrastructure? How did 5C Network help Pratham Hospital build diagnostic infrastructure?
5C Network served as Pratham Hospital's radiology backbone — providing the same capabilities as an in-house department without the capital investment. The approach was designed for hospitals at an early stage of diagnostic growth. 5C Network served as Pratham Hospital's radiology backbone — providing the same capabilities as an in-house department without the capital investment. The approach was designed for hospitals at an early stage of diagnostic growth.
- Consistent, high-quality radiology reporting across X-ray, CT, and MRI with access to specialized radiologists for complex cases Consistent, high-quality radiology reporting across X-ray, CT, and MRI with access to specialized radiologists for complex cases
- Dedicated account management for Mr. Pradeep Rathore with proactive communication about service enhancements Dedicated account management for Mr. Pradeep Rathore with proactive communication about service enhancements
- Flexible capacity with no minimum volume requirements, allowing organic growth at the hospital's own pace Flexible capacity with no minimum volume requirements, allowing organic growth at the hospital's own pace
- Multi-tier quality control maintaining consistent standards regardless of daily case volume variation Multi-tier quality control maintaining consistent standards regardless of daily case volume variation
What results has Pratham Hospital seen? What results has Pratham Hospital seen?
| Dimension Dimension | Before 5C Before 5C | After 5C After 5C |
|---|---|---|
| Reporting Reliability Reporting Reliability | Variable, dependent on availability Variable, dependent on availability | Consistent and dependable Consistent and dependable |
| Modality Coverage Modality Coverage | Limited in-house capability Limited in-house capability | Full coverage: X-ray, CT, MRI Full coverage: X-ray, CT, MRI |
| Growth Readiness Growth Readiness | Would require new hires to scale Would require new hires to scale | Infrastructure scales automatically Infrastructure scales automatically |
| Physician Trust Physician Trust | Uncertain reporting timelines Uncertain reporting timelines | Established trust through consistency Established trust through consistency |
6/7
Partnership Engagement Partnership Engagement
Active, engaged partnership confirmed by Mr. Pradeep Rathore Active, engaged partnership confirmed by Mr. Pradeep Rathore
Reliable
Reporting Consistency Reporting Consistency
Consistent, dependable reporting established across all modalities Consistent, dependable reporting established across all modalities
Ready
Growth Positioning Growth Positioning
Hospital positioned for expansion with infrastructure already in place Hospital positioned for expansion with infrastructure already in place
"We are happy with the service from 5C Network. The reporting has been consistent and reliable, which is exactly what we need to support our patients and referring physicians. We don't have any concerns at this time and look forward to continuing this partnership as our hospital grows." "We are happy with the service from 5C Network. The reporting has been consistent and reliable, which is exactly what we need to support our patients and referring physicians. We don't have any concerns at this time and look forward to continuing this partnership as our hospital grows."
Frequently Asked Questions Frequently Asked Questions
Pratham Hospital uses 5C Network for reporting across X-ray, CT, and MRI. The platform provides access to specialized radiologists for complex cases across all three modalities. Pratham Hospital uses 5C Network for reporting across X-ray, CT, and MRI. The platform provides access to specialized radiologists for complex cases across all three modalities.
Yes. Pratham Hospital's experience demonstrates that 5C Network can serve as a hospital's entire radiology reporting infrastructure. There are no minimum volume requirements, and the platform scales with the hospital as it grows. Yes. Pratham Hospital's experience demonstrates that 5C Network can serve as a hospital's entire radiology reporting infrastructure. There are no minimum volume requirements, and the platform scales with the hospital as it grows.
5C Network typically integrates with hospitals within 72 hours. The platform works with any PACS system, requires only a stable internet connection and one PC, and needs zero manual configuration. 5C Network typically integrates with hospitals within 72 hours. The platform works with any PACS system, requires only a stable internet connection and one PC, and needs zero manual configuration.
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