Is 5C Network HIPAA compliant?

Yes. 5C Network is HIPAA compliant. All Protected Health Information (PHI) is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is role-based with full audit logging. We provide signed Business Associate Agreements (BAAs) to qualifying healthcare partners.

What ISO certifications does 5C Network hold?

5C Network holds ISO 27001 (Information Security Management), ISO 27701 (Privacy Information Management), ISO 13485 (Medical Devices Quality Management), and ISO 9001 (Quality Management Systems). All certifications are independently audited and renewed annually.

How does 5C Network protect patient data?

Patient data is encrypted at rest (AES-256) and in transit (TLS 1.3). Infrastructure runs on SOC 2 Type II audited cloud providers in geo-redundant Indian regions. Access uses role-based controls, MFA, and full audit logging. We comply with India's Digital Personal Data Protection (DPDP) Act and HIPAA.

Are 5C Network's AI tools regulatory-approved for clinical use?

5C Network operates as a clinical decision support and reporting platform. AI outputs are reviewed and signed off by board-certified radiologists before release — the AI assists, but the radiologist owns the diagnosis. The platform itself is ISO 13485 certified for medical-device quality management.

Where is patient data stored?

Patient data is stored within India in geo-redundant cloud regions to comply with data localization requirements. Backups are encrypted and stored separately. Data is retained per the partner hospital's contractual requirements and the applicable medical record retention laws.

Trust & Compliance | 5C Network - Security, Privacy, Quality

At 5C Network, we prioritise compliance, accuracy, and innovation in our tele-radiology solutions. Our commitment to regulatory standards, quality assurance, and process excellence is embedded in every aspect of our operations.

Our Certifications

ISO 9001:2015

Quality Management Services: Dedication to maintaining high-quality services, ensuring customer satisfaction, and continuous improvement in our processes.

ISO 27701:2019

Privacy Information Management: Commitment to managing privacy information, ensuring compliance with data privacy regulations and protecting individuals' rights. Certificate KAPM202607006, valid to 31 July 2027.

ISO 27001:2022

Information Security Management: Robust information security practices ensures the confidentiality, integrity, and availability of information assets. Certificate KAIM202607008, valid to 31 July 2027.

ISO 13485:2016

Medical Device Quality Management: Emphasizes our adherence to globally recognized standards for medical device quality and safety, ensuring consistent regulatory compliance, risk management, and the delivery of reliable, high-quality healthcare solutions.

CDSCO Form MD-5 Manufacturing Licence — Bionic Suite

CDSCO Licence — Bionic Suite

Bionic Suite is licensed as a Class B medical device under India's Medical Devices Rules, 2017 (Form MD-5, Licence No. MFG/MD/2025/000449) — for AI that helps radiologists detect, analyse and synthesise findings across imaging modalities.

CDSCO Form MD-5 Manufacturing Licence — Prodigi

CDSCO Licence — Prodigi

Prodigi, the platform connecting hospitals and diagnostic centres with radiologists, is licensed as a Class B medical device under the Medical Devices Rules, 2017 (Form MD-5, Licence No. MFG/MD/2025/000449).

HIPAA Compliant

Health Insurance Portability and Accountability Act: Reinforces our strong commitment to safeguarding protected health information (PHI), ensuring strict adherence to U.S. healthcare privacy and security standards.

CDSCO Regulatory Compliance

200+ Licenses Across Class A, B & C: We maintain strong alignment with India's medical device regulations, having secured 200+ CDSCO test licenses across Class A, B, and C software products. Both Prodigi and the Bionic Suite hold the CDSCO Manufacturing Licence as Class B medical devices (Form MD-5, Licence No. MFG/MD/2025/000449 under the Medical Devices Rules, 2017) — fully approved and market-ready, with the remaining products steadily advancing through the regulatory pathway.

Compliance Assurance in Tele-Radiology

Regulatory Adherence

5C Network adheres to industry regulations and standards, guaranteeing compliance with stringent requirements to ensure the highest quality, security, and ethical standards.

Advanced Data Security Measures

Our stringent data security protocols exceed industry compliance standards, ensuring the utmost confidentiality and integrity of patient information.

Continuous Quality Improvement

We employ a culture of continuous improvement, regularly reviewing and enhancing our processes to maintain accuracy and provide actionable insights.

Expert Clinical Oversight

Our tele-radiology services undergo expert clinical oversight, ensuring accuracy and reliability in diagnoses while complying with industry best practices.

Innovation and Expertise

Our cutting-edge technology, combined with the expertise of our professionals, delivers tele-radiology solutions that lead in innovation and precision.

Tailored Solutions

We offer personalized solutions to meet the unique needs of each client while upholding the highest standards of compliance and quality.

Data Privacy

End-to-end encryption for all patient data. PHI handled per HIPAA standards. ISO 27701 certified privacy management.

Clinical Safety

Human-in-the-loop validation. Critical finding escalation protocols. 8 AI QC agents validate every report before sign-off.

Audit & Governance

Complete audit trails for every study. Radiologist credentialing. Model monitoring and version control for AI updates.

5C Network's implementation is registered in the Digital Health Atlas (Implementome) — the WHO-originated global registry of digital health projects, hosted by the Geneva Digital Health Hub.

Contact Us Today

Ready to experience tele-radiology services that excel in compliance, quality, and innovation?

Contact Compliance Team +91 95131 52680

Trust & Compliance