How Iris Scans Built a Multi-Layer Quality Assurance System for Complex Radiology Cases
A Kerala diagnostic center handling complex multi-modality cases partnered with 5C Network to establish rigorous quality processes — delivering the reporting standards their referring physicians demand.
By 5C Network · Published February 2026 · Last updated February 2026
TL;DR
Iris Scans Diagnostic Centre in Perinthalmanna, Kerala handles complex radiology cases across X-ray, CT, and MRI for demanding referring physicians. Before 5C Network, maintaining consistent quality across complex cases was difficult without dedicated QC infrastructure or specialized radiology support. After partnering with 5C Network, the center gained multi-layer quality assurance, specialized radiologist access for complex studies, and streamlined workflows — establishing the high reporting standards their medical director, Dr. Patel Shreya Dilipbhai, expects for the center's patients.
What quality challenges did Iris Scans face before 5C Network?
Iris Scans handles a diverse caseload including complex multi-modality studies that require specialized radiology expertise. Before 5C Network, the center lacked the structured quality assurance infrastructure needed to maintain consistent standards across all case types — particularly for the complex cases their referring physicians relied on.
- Complex cases across X-ray, CT, and MRI required access to sub-specialized radiologists that were difficult to source locally in Perinthalmanna
- No structured quality assurance process existed — report quality depended entirely on individual radiologist availability and expertise
- Referring physicians had high expectations for report detail and accuracy, particularly for oncology and neurology referrals
- The center needed a systematic approach to quality rather than relying on ad hoc review of individual cases
How did 5C Network build quality assurance infrastructure for Iris Scans?
5C Network established a comprehensive quality framework for Iris Scans — treating quality as a systems problem, not an individual effort. The approach combined specialized radiologist matching with multi-layer QC processes designed for complex diagnostic environments.
- Multi-layer QC process with dedicated review stages for complex and critical cases, ensuring accuracy and completeness before delivery
- Case-matching system that routes complex studies to radiologists with relevant sub-specialty expertise (oncology, neurology, musculoskeletal)
- Structured feedback loops between the center, reporting radiologists, and QC team — with Dr. Patel receiving regular quality reports
- Streamlined technical workflows that eliminate manual handoff points, reducing turnaround and maintaining consistency
What results did Iris Scans achieve with 5C Network?
| Dimension | Before 5C | After 5C |
|---|---|---|
| Quality Assurance | No structured QC process | Multi-layer review with dedicated complex case stages |
| Radiologist Expertise | Limited to locally available specialists | Access to sub-specialty radiologists nationwide |
| Reporting Consistency | Variable across case types | Standardized with structured feedback loops |
| Technical Workflow | Manual handoffs, inconsistent turnaround | Streamlined with automated routing |
Multi-Layer
QC Infrastructure
Systematic quality assurance with dedicated review stages for complex cases
Specialized
Radiologist Access
Complex cases matched to sub-specialty radiologists across oncology, neurology, and more
Streamlined
Reporting Workflow
Technical workflows optimized to reduce turnaround and maintain consistency
"5C Network brought the quality infrastructure we needed. Having multi-layer QC and access to specialized radiologists means our reports consistently meet the standards our referring physicians expect. The structured feedback process keeps improving quality over time — it's exactly the systematic approach we were looking for."
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