Question 1

What is 5C Network?

Accepted Answer

5C Network is India's leading AI-powered radiology platform. We use Next-Gen AI to make medical diagnoses faster, more accurate, and more accessible. We're the most widely deployed medical imaging AI in India, serving 2,000+ hospitals across 300+ cities.  Scale: 200,000+ scans/month - 1M+ reports/year - 5 of top 10 Indian hospitals

Question 2

What problem does 5C Network solve?

Accepted Answer

India has only 1 radiologist per 100,000 people, causing diagnostic delays of 48+ hours. We've reduced this to 39-42 minutes using AI, making quality radiology accessible across India, especially in Tier-II and Tier-III cities.  Impact: 3 million+ hours of patient wait time eliminated, 1.5% of Indians served

Question 3

Who founded 5C Network and how big is the company?

Accepted Answer

Founded by Kalyan Sivasailam (Forbes 30 Under 30, CEO) and Syed S Ahmed (Co-Founder). Backed by Tata 1mg with $4.6M Series A funding.  Team: 200-250 employees, 500+ specialist radiologists  Reach: 2,000+ hospitals, 300+ cities, 27+ states

Question 4

What is Bionic Suite?

Accepted Answer

Our flagship AI co-pilot for radiologists using 250+ AI vision models and 100+ language models.  Bionic Suite includes:  - Bionic Vision - Vision Language Models that see and detect 75+ pathologies - Bionic Voice - AI speech recognition, 4X faster than typing, saves 3 hours daily - Bionic LM - AI that improves report quality and reduces errors

Question 5

What are the Other Core Products?

Accepted Answer

- Prodigi - Complete radiology platform with PACS, workflow management, auto-activation - ProtoCALL - AI-driven radiology test protocoling - OsteoCheck - India's first CDSCO-approved AI for knee health - Kronos - Neuroradiology AI for brain/spine imaging

Question 6

What is EVO?

Accepted Answer

EVO is our proactive healthcare product line focused on prevention and wellness, powered by 5C Network's AI technology.  Products:  - EVO Health + Longevity - Full-body MRI with AI screening for early disease detection, comprehensive biomarkers, and genetic testing for healthspan extension - EVO Performance - Muscle-fat quantification and insights for athletes

Question 7

How does Bionic Vision detect pathologies?

Accepted Answer

Bionic Vision uses deep learning trained on 3+ billion medical images to identify 234+ pathologies across all imaging modalities with 0.93 F1 accuracy.

Question 8

What is the accuracy of 5C Network's AI?

Accepted Answer

Our Bionic AI achieves 0.93 F1 score, measuring balance between precision and recall. This exceeds typical radiologist accuracy of 0.85-0.88.

Question 9

Does AI replace radiologists at 5C Network?

Accepted Answer

No. AI augments radiologists, never replaces them. Bionic handles routine analysis and flags critical findings, allowing radiologists to focus on complex cases.

Question 10

How is 5C Network's AI validated?

Accepted Answer

Our AI is validated on diverse datasets, undergoes continuous monitoring, and is ISO 27001 certified. Every AI finding is reviewed by board-certified radiologists.

Question 11

What happens when AI detects a critical finding?

Accepted Answer

Critical findings are immediately flagged and prioritized in the worklist. The attending radiologist is alerted, and the report is expedited for urgent clinical action.

Question 12

How does Bionic Voice work?

Accepted Answer

Bionic Voice uses medical-grade speech recognition to convert radiologist dictation into structured reports, understanding medical terminology and anatomical references.

Question 13

What languages does Bionic support?

Accepted Answer

Bionic Voice currently supports English with Indian medical accent optimization. We're expanding to regional languages.

Question 14

How does AI improve report quality?

Accepted Answer

Bionic LM uses 8 specialized QA agents to check reports for completeness, consistency, and clinical accuracy before delivery.

Question 15

How is 5C Network's AI model trained?

Accepted Answer

Our AI models are trained on 3+ billion anonymized medical images from diverse Indian populations across all modalities. Training data is curated by board-certified radiologists who annotate pathologies, ensuring the models learn from expert-validated ground truth. Models undergo continuous improvement through feedback loops from our 500+ radiologist network.

Question 16

Is AI used for final diagnosis or just assistance?

Accepted Answer

AI serves as an assistive tool, never the final decision-maker. Bionic Vision pre-screens studies, highlights findings, and suggests differential diagnoses, but every report is reviewed and signed by a qualified radiologist. This human-AI collaboration ensures accuracy while maintaining the legal and clinical standards of physician-led diagnosis.

Question 17

What pathologies can Bionic Vision detect?

Accepted Answer

Bionic Vision can detect 234+ pathologies across all imaging modalities including chest conditions (pneumonia, TB, nodules, cardiomegaly), neurological findings (stroke, hemorrhage, tumors), musculoskeletal issues (fractures, arthritis), abdominal abnormalities (masses, obstruction), and critical emergencies (PE, aortic dissection). The system continuously learns to detect new pathologies.

Question 18

Does the AI system continuously learn and improve?

Accepted Answer

Yes, our AI employs continuous learning with human oversight. Radiologist feedback, corrections, and new validated cases are used to retrain models monthly. Performance metrics are monitored across all pathology types to identify and address any accuracy gaps. All updates undergo rigorous validation before deployment.

Question 19

How fast are your reports and what's the quality?

Accepted Answer

Speed: - Average: 39-42 minutes (vs 24-48 hours traditional) - Critical cases: Under 1 hour - Available 24/7  Quality: - Dual-layer QA: AI checks + expert radiologist validation - Custom branding with your logo - Key images for visual clarity - Interactive explanations via Bionic Report eXplainer (QR code)  Second opinions: - Rework function: For cases within the 5C platform - request subspecialist review when additional expertise is needed - Separate Second Opinion Platform: For individuals who received reports from anywhere - upload DICOM studies directly for independent expert validation

Question 20

What's needed to get started and is it secure?

Accepted Answer

Setup (5-10 minutes): - Stable internet (5-10 Mbps) - One PC with Windows 7+ - Direct modality or PACS-to-PACS integration - Auto-activation - zero manual work  Security & Compliance: - Certified: HIPAA, ISO 13485:2016, ISO 27701:2019, ISO 27001:2022, ISO 9001:2019, 200+ CDSCO approvals - End-to-end encryption, anonymized data - Comprehensive audit trails, restricted access - Access: Web dashboard + mobile apps (iOS/Android)

Question 21

How long does PACS integration take?

Accepted Answer

Most facilities go live within 72 hours. Our DICOM-compliant system works with any PACS without requiring hardware changes.

Question 22

What PACS systems do you support?

Accepted Answer

We integrate with all major PACS vendors including Philips, GE, Siemens, Fujifilm, and local Indian systems. Any DICOM-compliant system works.

Question 23

Do you support DICOM?

Accepted Answer

Yes, we're fully DICOM-compliant. Images are transmitted securely using DICOM protocols with TLS encryption.

Question 24

Can you integrate with our HIS/RIS?

Accepted Answer

Yes, we support HL7 and FHIR integrations with hospital information systems and radiology information systems.

Question 25

What internet speed is required?

Accepted Answer

A minimum of 10 Mbps upload speed is recommended. For high-volume centers, we recommend 50+ Mbps for optimal performance.

Question 26

Is there an API for custom integrations?

Accepted Answer

Yes, we provide REST APIs for custom integrations, automated workflows, and third-party application connectivity.

Question 27

How does PACS integration work with 5C Network?

Accepted Answer

PACS integration follows a simple 3-step process: First, we configure DICOM routing from your PACS to our secure cloud gateway. Second, automatic study forwarding is enabled based on your workflow rules (by modality, referring physician, or study type). Third, completed reports are pushed back to your PACS as DICOM SR or PDF. No hardware installation required—it's a software-level integration completed remotely.

Question 28

What is the typical integration timeline?

Accepted Answer

Standard integration takes 5-10 minutes for direct modality connection and up to 72 hours for full PACS-to-PACS integration. We provide dedicated technical support during setup, including after-hours assistance. Most facilities start receiving reports within 24 hours of signing up. Enterprise integrations with multiple locations are typically completed within 1-2 weeks.

Question 29

Is 5C Network vendor-neutral?

Accepted Answer

Yes, we are completely vendor-neutral. Our platform works with any DICOM-compliant equipment regardless of manufacturer—GE, Siemens, Philips, Canon, Fujifilm, Hitachi, and all Indian modality brands. We integrate with all major PACS systems, HIS, and RIS platforms without requiring you to change your existing infrastructure.

Question 30

What data formats and standards do you support?

Accepted Answer

We support all standard medical imaging formats and protocols including DICOM (all versions), HL7 v2.x and FHIR for HIS/RIS integration, DICOM SR for structured reports, and standard image formats (JPEG, PNG) for report key images. All data transmission uses TLS 1.3 encryption and follows IHE integration profiles.

Question 31

What QA process do reports go through?

Accepted Answer

Every report passes through our dual-layer QA system. First, Bionic LM's 8 AI agents check for completeness, clinical consistency, terminology accuracy, and correlation with prior studies. Second, a senior radiologist reviews flagged cases and performs random audits on 10% of all reports. Critical findings trigger mandatory double-reads. This process catches 99.7% of potential errors before report delivery.

Question 32

What certifications does 5C Network hold?

Accepted Answer

5C Network maintains comprehensive certifications including ISO 27001:2022 (Information Security), ISO 13485:2016 (Medical Devices), ISO 27701:2019 (Privacy Management), ISO 9001:2019 (Quality Management), and HIPAA compliance for international clients. Our AI products have 200+ CDSCO approvals in India. We undergo annual third-party audits to maintain all certifications.

Question 33

How are audit trails maintained?

Accepted Answer

We maintain comprehensive audit logs for every action: image receipt timestamps, AI analysis events, radiologist assignments, report creation and editing history, delivery confirmations, and all access events. Audit trails are immutable, encrypted, and retained for 7 years as per regulatory requirements. Facilities receive monthly audit reports and can access real-time logs through our dashboard.

Question 34

What are the credentials of your radiologists?

Accepted Answer

All 500+ radiologists in our network are MD/DNB qualified with valid medical council registrations. Each radiologist undergoes credential verification, background checks, and competency assessment before onboarding. Subspecialists hold additional fellowships or super-specialty qualifications. We maintain updated documentation including medical licenses, malpractice coverage, and continuing education records for every radiologist.

Question 35

How are report discrepancies handled?

Accepted Answer

When a referring physician questions a finding, our rework function allows immediate re-review by a senior subspecialist. All discrepancies are logged, analyzed for root cause, and used for quality improvement. Major discrepancies trigger case conferences for team learning. We maintain a discrepancy rate below 0.3%, significantly lower than the industry average of 3-5%.

Question 36

Who uses 5C Network and what benefits do they get?

Accepted Answer

Customers: - SMEs: Diagnostic centers, standalone hospitals, small chains (2,000+) - Corporate hospitals: Multi-specialty networks (5 of top 10 Indian hospitals) - Tier-II/III cities: Facilities with limited radiologist access  Benefits: ✓ 95% faster reports (39 min vs 48 hours) ✓ Fewer errors (dual AI+human QA) ✓ More capacity without hiring ✓ Better patient outcomes ✓ Competitive advantage  Pricing: Custom quotes based on volume and needs. Contact: 5cnetwork.com/contact-us

Question 37

How is 5C different from traditional teleradiology and other AI companies?

Accepted Answer

vs Traditional Teleradiology: - Traditional: Human-only, 24-48 hrs, no AI - 5C: AI-native with 250+ models, 39 min, scales to 200K+ scans/month  vs Niche AI Companies: - Niche AI: Single-disease tools, software only, no service delivery - 5C: 75+ pathologies, full-stack platform, complete reports (scan to signed report)  vs Digital Diagnostics Delivery: - Traditional teleradiology = just remote interpretation - Digital diagnostics delivery = optimizes entire workflow (scheduling → imaging → AI interpretation → delivery) - 5C delivers complete patient journey optimization  Key difference: We're a technology company delivering radiology services with end-to-end AI integration, not just software or just service.

Question 38

Is teleradiology legally valid in India?

Accepted Answer

Yes. Teleradiology is recognized under the Telemedicine Practice Guidelines 2020. All our radiologists are registered with state medical councils.

Question 39

How secure is teleradiology data transmission?

Accepted Answer

We use end-to-end TLS encryption, HIPAA-compliant protocols, and ISO 27001 certified data centers. Patient data never leaves India.

Question 40

Can teleradiology handle emergency cases?

Accepted Answer

Absolutely. Our nighthawk service provides 24/7 emergency coverage with critical findings reported within 15 minutes.

Question 41

What's the difference between teleradiology and digital diagnostics?

Accepted Answer

Teleradiology focuses on remote reporting. Digital diagnostics delivery (5C's model) includes AI analysis, quality assurance, and structured reports—going beyond traditional teleradiology.

Question 42

Do you provide subspecialty consultations?

Accepted Answer

Yes. We have 400+ radiologists including neuroradiologists, musculoskeletal specialists, cardiac imaging experts, and pediatric radiologists.

Question 43

How is patient data secured during transmission?

Accepted Answer

Patient data is protected at every step: images are anonymized at source (removing patient identifiers), transmitted via TLS 1.3 encryption through dedicated VPN tunnels, and stored in ISO 27001-certified data centers within India. We use AES-256 encryption for data at rest. Access is role-based with multi-factor authentication, and all data transfer events are logged for audit purposes.

Question 44

What is the legal framework for teleradiology reports in India?

Accepted Answer

Teleradiology in India is governed by the Telemedicine Practice Guidelines 2020 issued by the Medical Council of India. Our reports carry full legal validity as they are signed by registered medical practitioners (radiologists). We ensure compliance by maintaining radiologist state medical council registrations, digital signature certificates, and following structured reporting standards mandated by professional bodies.

Question 45

Can 5C Network provide cross-border teleradiology services?

Accepted Answer

Yes, we offer international teleradiology services with HIPAA-compliant processes for US clients and GDPR compliance for European facilities. Our radiologists can obtain relevant international certifications as needed. We maintain 24/7 coverage across time zones, making us an ideal partner for nighthawk services and overflow support for international radiology groups.

Question 46

Does 5C Network provide MRI scan reporting services?

Accepted Answer

Yes, 5C Network provides comprehensive MRI reporting across all subspecialties:  - Brain & Spine MRI - Neuroradiology specialists with AI-assisted detection of tumors, strokes, MS lesions - Musculoskeletal MRI - Joint, ligament, and soft tissue analysis - Cardiac MRI - Heart structure and function assessment - Abdominal MRI - Liver, kidney, pancreas evaluation - Whole-body MRI - Oncology staging and screening  Our Bionic Vision AI pre-analyzes MRI studies in 10-20 seconds, highlighting findings for our 400+ specialist radiologists. Average turnaround: 30 minutes.

Question 47

What CT scan reporting services does 5C Network offer?

Accepted Answer

5C Network provides expert CT scan interpretation for all body regions:  - Head CT - Stroke, hemorrhage, trauma detection with AI prioritization - Chest CT - Lung nodules, HRCT, COVID-19, pulmonary embolism - Abdominal CT - Liver, kidney, appendix, bowel pathologies - Spine CT - Fractures, degenerative changes - CT Angiography - Vascular assessment - Whole-body CT - Trauma and oncology  Bionic Vision detects 234 pathologies on CT with 0.93 F1 accuracy. Critical findings (stroke, PE, aortic dissection) are flagged for immediate attention.

Question 48

How does 5C Network handle X-ray reporting?

Accepted Answer

X-ray is our highest-volume modality, optimized for speed and accuracy:  - Chest X-ray - Pneumonia, TB, cardiomegaly, lung nodules, tube malposition - Skeletal X-ray - Fractures, arthritis, bone lesions - Abdominal X-ray - Bowel obstruction, free air - Spine X-ray - Alignment, fractures, degenerative changes  Bionic On Point provides real-time ICU chest X-ray analysis for critical care. High-volume facilities can process 500+ X-rays daily with 30-minute turnaround.

Question 49

What is the difference between MRI and CT scan reporting?

Accepted Answer

MRI and CT serve different diagnostic purposes:  MRI (Magnetic Resonance Imaging): - Best for: Soft tissue, brain, spine, joints, tumors - No radiation exposure - Longer scan time (15-60 minutes) - Higher soft tissue contrast  CT Scan (Computed Tomography): - Best for: Bones, lungs, acute trauma, bleeding - Uses X-ray radiation - Fast scan time (seconds to minutes) - Better for emergency cases  5C Network provides expert reporting for both modalities with AI-assisted analysis, ensuring accurate diagnosis regardless of the imaging type.

Question 50

Does 5C Network provide mammography reporting?

Accepted Answer

Yes, 5C Network provides comprehensive mammography reporting:  - Screening mammography with AI-assisted detection - Diagnostic mammography with BI-RADS classification - Digital breast tomosynthesis (3D mammography) - Breast density assessment - Comparison with prior studies  Our subspecialty breast radiologists are board-certified with specific expertise in breast imaging and follow standardized BI-RADS reporting guidelines.

Question 51

How does teleradiology pricing work at 5C Network?

Accepted Answer

5C Network offers flexible, volume-based pricing:  - Pay-per-scan model - Only pay for scans reported, no fixed overhead - Volume discounts - Higher volumes = lower per-scan rates - No setup fees - Free onboarding and integration - No minimum commitments - Scale up or down as needed  Pricing varies by: - Modality (X-ray, CT, MRI, etc.) - Complexity (routine vs subspecialty reads) - Turnaround requirements (standard vs urgent) - Volume commitments  Contact us for a custom quote: 5cnetwork.com/contact

Question 52

What does it cost to partner with 5C Network?

Accepted Answer

Partnership costs depend on your facility's needs:  - Zero upfront investment - No capital expenditure required - No infrastructure changes - Works with existing PACS/modalities - Free integration - Our team handles technical setup (5-10 minutes) - No hidden fees - Transparent per-scan pricing  ROI typically achieved within 30 days through: ✓ Reduced radiologist hiring costs ✓ Faster report turnaround ✓ Increased scanner utilization ✓ 24/7 coverage without night shift premiums  Most facilities see 40-60% cost reduction vs in-house radiologists.

Question 53

How does outsourcing radiology compare to in-house costs?

Accepted Answer

Outsourcing to 5C Network vs hiring in-house radiologists:  In-house Radiologist Costs: - Salary: ₹15-30 lakhs/year per radiologist - Benefits, insurance, leave coverage - Workstation and PACS infrastructure - Limited coverage hours (typically 8-12 hrs) - Subspecialty gaps  5C Network Partnership: - Pay only for scans read - No fixed salary overhead - 24/7/365 coverage included - Access to all subspecialties - AI-enhanced accuracy - Scale instantly with demand  Typical savings: 40-60% vs full-time radiologist costs with faster turnaround and broader subspecialty access.

Question 54

Is there enterprise pricing for hospital chains?

Accepted Answer

Yes, 5C Network offers custom enterprise solutions:  - Multi-facility pricing - Consolidated rates across all locations - Dedicated account management - Single point of contact - Custom SLAs - Guaranteed turnaround times - White-label reporting - Your brand on all reports - Integration support - Enterprise PACS connectivity - Analytics dashboard - Performance metrics across facilities  Enterprise clients include 5 of India's top 10 hospital networks. Contact our enterprise team for volume-based pricing: enterprise@5cnetwork.com

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