Quality & Compliance

5C Network maintains comprehensive certifications including ISO 27001:2022 (Information Security), ISO 13485:2016 (Medical Devices), ISO 27701:2019 (Privacy Management), ISO 9001:2019 (Quality Management), and HIPAA compliance for international clients. Our AI products have 200+ CDSCO approvals in India. We undergo annual third-party audits to maintain all certifications.

We maintain comprehensive audit logs for every action: image receipt timestamps, AI analysis events, radiologist assignments, report creation and editing history, delivery confirmations, and all access events. Audit trails are immutable, encrypted, and retained for 7 years as per regulatory requirements. Facilities receive monthly audit reports and can access real-time logs through our dashboard.

All 500+ radiologists in our network are MD/DNB qualified with valid medical council registrations. Each radiologist undergoes credential verification, background checks, and competency assessment before onboarding. Subspecialists hold additional fellowships or super-specialty qualifications. We maintain updated documentation including medical licenses, malpractice coverage, and continuing education records for every radiologist.

When a referring physician questions a finding, our rework function allows immediate re-review by a senior subspecialist. All discrepancies are logged, analyzed for root cause, and used for quality improvement. Major discrepancies trigger case conferences for team learning. We maintain a discrepancy rate below 0.3%, significantly lower than the industry average of 3-5%.